Safaricom’s Growing Arrogance: When Market Dominance Becomes Customer Suffering
For years, Safaricom was more than just a telecommunications company. It was a national success story. It was the company that connected villages to cities, revolutionized financial transactions through M-Pesa and positioned Kenya as a global leader in…
Justice Lawrence Mugambi Dismisses Safaricom Bid to Block DCI, DPP Probe
Justice Lawrence Mugambi Dismisses Safaricom Bid to Block DCI, DPP Probe Safaricom has suffered a setback after the High Court dismissed its petition seeking to block investigations into its officials. Justice Lawrence Mugambi ruled against the…
David Mokaya Sues Safaricom Over Data Sharing That Led to His Arrest
David Mokaya Safaricom Case: Student Sues Telecom Over Data Sharing David Mokaya was a university student when police arrested him in November 2024. Today, his case has turned into a major legal battle over digital privacy in Kenya. The David Mokaya…
Safaricom Wins Sh930 Million Arbitration Case Against Popote Innovations
Safaricom Wins Sh930 Million Court Battle Against Popote Innovations in Arbitration Dispute Safaricom PLC has won a major legal victory after the High Court set aside an arbitral award requiring the company to pay Sh930 million to Popote Innovations…
Safaricom, CBK Seek to Strike Out Paula Rogo’s M-Pesa Fraud Suit
Safaricom, CBK Move to Dismiss Paula Rogo’s Petition Over Alleged M-Pesa Fraud A legal battle pitting journalist Paula Rogo against telecommunications giant Safaricom PLC, M-Pesa Holding Company Ltd, and the Central Bank of Kenya (CBK) has intensified,…
Benedict Kabugi Denies Safaricom Data Breach Allegations in 11.5M Subscriber Leak Case
A Nairobi businessman, Benedict Kabugi Ndung’u, has strongly denied claims by Safaricom PLC that he attempted to sell leaked subscriber information to the popular betting company SportPesa, calling the allegations “false, malicious, and a cover-up…
Kituo Cha Sheria in Turmoil: Alleged Corruption, Nepotism, and Collusion With Safaricom Exposed
Beyond the courtroom, Kituo Cha Sheria’s internal affairs have also come under intense scrutiny. On December 31, 2024, Executive Director Dr. Mwariri and Chairman Justus Munyithya allegedly dismissed five senior officers — each with over 20 years of…