Safaricom’s Growing Arrogance: When Market Dominance Becomes Customer Suffering
For years, Safaricom was more than just a telecommunications company. It was a national success story. It was the company that connected villages to cities, revolutionized financial transactions through M-Pesa and positioned Kenya as a global leader in…
Safaricom, CBK Seek to Strike Out Paula Rogo’s M-Pesa Fraud Suit
Safaricom, CBK Move to Dismiss Paula Rogo’s Petition Over Alleged M-Pesa Fraud A legal battle pitting journalist Paula Rogo against telecommunications giant Safaricom PLC, M-Pesa Holding Company Ltd, and the Central Bank of Kenya (CBK) has intensified,…
Benedict Kabugi Denies Safaricom Data Breach Allegations in 11.5M Subscriber Leak Case
A Nairobi businessman, Benedict Kabugi Ndung’u, has strongly denied claims by Safaricom PLC that he attempted to sell leaked subscriber information to the popular betting company SportPesa, calling the allegations “false, malicious, and a cover-up…